Our Policy/Terms of Use

 

Terms of Use By using and purchasing from Eastporters.com, you agree to the terms as specified below.   Methods of Payment/Shipping We accept Credit Card (through WorldPay, a Secure, Encrypted Gateway) Please note we are not a brick & mortar store, so for those that would like to pick up need to contact us directly to arrange a pickup time. 60 Head Street Dundas, Ontario L9H 3H7 All prices are in USD. Shipments are sent out by Purolator and Canada Post.  Generally, all items are shipped next business day, and take about 5 business days to arrive elsewhere.

Privacy Policy Eastporters.com is committed to protecting your privacy. This privacy policy describes our practices regarding personal and account information collected through our Web site. In this policy, “personal and account information” means your name, company name, account number, address, telephone number, and e-mail address plus other information that identifies you, including your industry, the number of employees at your company, and purchase history, and “we” and “us” means Eastporters.com as well as its affiliated companies.   When you make purchases through our Web site We collect your name, address and payment information to process your order. We collect information contained in “cookies,” such as your purchases and log in data, to personalize your shopping experience. Your browser must be set to accept cookies if you wish to add items to a shopping cart, etc. When you create an E-Account on our Web site We collect your user name, password, e-mail address, to protect your account. You can help us ensure your privacy by not sharing your user name or password. . When you submit your e-mail address with Eastporters.com When you communicate with us through our web site we collect your e-mail address and the other information that you provide in order to respond to your communication. Is my personal or account information used for any other purpose? We may use your personal and account information to provide products or services you have requested, respond to a communication from you, contact you, and as otherwise described in this policy. Will my personal and account information be provided to any other party? Only authorized Eastporters.com personnel are permitted to see your account details for processing sales and shipping any products purchased. How do you protect my personal and account information? Your personal and account information and transaction history are kept behind our firewall on separate servers. Credit card orders are processed through Worldpay, which is one of the most secure credit card processors on the internet. Eastporters.com reserves the right to modify this privacy policy from time to time. You should visit our Web site periodically to review any changes.

Return Policy Screens: Our screens have a 100% Satisfaction guarantee.  You may return these for a full refund, if not satisfied.  Return subject to: Screen must not be damaged in any way, in other words, must be in factory condition, with original packaging and accessories included If you decide that you need a different size screen, none of the shipping costs will be covered by Eastporters.com; measure and plan carefully before placing the order. All other Items: If you would like to return any other accessories, you can return it within 14 days for a refund, subject to: A fee of 15% of the unit price will be deducted from the refund if you opened the box; shipping fee will not be refunded Unit must not be damaged in any way, in other words, must be in factory condition, with the original packaging and all accessories included Items must be returned at your cost   Web Hosting  This website is hosted by: CHQ Hosting sales@clanhq.net